Shipping

Heaven's Hollow Farm is located in Orange, VA and we would like to extend a personal invitation for YOU to visit our farm to see how we raise our livestock and to pick up your meat. We also offer local delivery within 15 miles of Heaven’s Hollow Farm.

Additionally, we offer shipping within the continental U.S. Currently, all perishable shipments require one or two-day shipping. For a shipment to any other state, Next Day Air or Second Day Air will be used. These options will be selected for you during checkout after you enter your zip code. The map below displays the states that we are able to ship via UPS Ground Service in the two-day window

 

UPS Ground Service Map

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All shipments require a street address. It is the customer’s responsibility to provide and verify the correct shipping address.

Shipments will be processed on Tuesday. Any order received after 10 PM EST on Monday will be held until the following week. If you have a special request for a shipment date, please add the information in the “order instructions” section during checkout.

You will receive an email confirming your order was placed and an additional email to notify you that your order was shipped. A shipping tracking number will be sent when your order is processed. It is strongly recommended you monitor the package to ensure that it can be received by you or your designated recipient at the time of arrival. Our perishable products are very time sensitive and need immediate attention.

Your shipment will arrive in an insulated cooler box with ice packs and/or dry ice. If dry ice is used, an additional document will be inside your shipping box to ensure safe handling. Please be kind to our environment and reuse or recycle both the insulated cooler box and ice packs.. Your products should be frozen or cool to the touch at time of arrival. Place them into the freezer immediately upon receipt and inspection. If they do not feel cool to the touch upon arrival, please call us at (540) 672-3677.

If you have questions regarding your shipment options, please do not hesitate to contact us!